acb65 Privacy Policy

1. Introduction

acb65 ("we", "us", "our") is committed to safeguarding the privacy of all users who access our online gaming platform at https://acb65.pro. This Privacy Policy explains in full what personal information we collect when you use our services, how that information is processed and stored, with whom we may share it, and what rights you have in relation to your personal data. This policy applies to all users in Bangladesh and worldwide who interact with the acb65 platform.

By registering an account, using any feature of the acb65 platform, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your information as described herein. If you do not agree with this policy, please discontinue use of the platform immediately.

2. Information We Collect

We collect different categories of personal data depending on how you interact with the acb65 platform. The categories below set out what we collect and the typical circumstances in which we collect each type.

Registration & Identity Data

When you create an acb65 account, we collect the following information to establish your identity and fulfill our legal obligations:

• Full legal name as it appears on your government-issued identification document.
• Date of birth (to verify that you are 21 years of age or older).
• Residential address in Bangladesh (city, district, and postal code).
• Valid email address and active mobile phone number.
• Username and encrypted password created during registration.

Financial & Transaction Data

To process deposits and withdrawals and to comply with anti-money laundering (AML) requirements, we collect the following financial information:

• Payment method details (e.g., bKash account number, Nagad number, Rocket number, bank account details, card details where applicable).
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment references.
• Copies of identity documents (national ID, passport, or driving licence) where required for KYC verification.

Technical & Usage Data

When you access and use the acb65 platform, our servers and analytics tools automatically collect certain technical data to ensure the platform functions correctly and to improve your experience:

• IP address, device type, operating system, and browser version.
• Pages visited, session duration, click paths, and feature usage patterns.
• Referring website URL (if you arrived at acb65 via a link from another site).

3. How We Use Your Information

The personal data we collect is used for specific, legitimate purposes only. The table below summarises each purpose and the type of data used:

4. Legal Basis for Processing

acb65 processes your personal data only when we have a valid legal basis for doing so. The legal bases we rely on are as follows:

• Contractual necessity: processing your data is necessary to deliver the services you requested when you registered for an acb65 account.
• Legal obligation: we are required to collect and retain certain data to comply with applicable anti-money laundering, fraud prevention, and age verification laws.
• Legitimate interests: we process technical and usage data to improve platform security, detect fraud, and enhance user experience in ways that do not override your privacy rights.
• Consent: where we send you promotional communications or use non-essential cookies, we do so on the basis of your consent, which you may withdraw at any time.

5. Sharing Your Information

acb65 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may share your data only in the limited circumstances set out below:

Service Providers

We engage trusted third-party service providers to support specific business functions, including payment processing (bKash, Nagad, Rocket, and card processors), identity verification services, fraud detection providers, and IT infrastructure partners. These providers are permitted to access your data only to the extent necessary to perform their contracted services and are bound by strict confidentiality agreements.

Legal & Regulatory Authorities

We may disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities where we are legally required to do so — for example, to comply with a court order, to prevent or detect fraud, or to comply with anti-money laundering reporting obligations. We will only disclose the minimum amount of data necessary to satisfy the legal requirement.

Business Transfers

In the event that acb65 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent notice on the platform if such a transfer occurs and your data is subject to a different privacy policy as a result.

6. Cookies & Tracking Technologies

acb65 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather analytical insights that help us improve our services. Cookies are small text files stored on your device when you visit the acb65 platform.

Types of Cookies We Use

• Essential cookies: required for core platform functionality such as session management, login state, and security. These cannot be disabled without breaking the platform.
• Performance cookies: collect anonymised data about how users interact with the platform (pages visited, time spent) to help us identify and fix issues.
• Functional cookies: remember your language preference, display settings, and other personalisation choices to provide a consistent experience across sessions.
• Analytics cookies: help us understand aggregate user behaviour patterns so we can improve platform design, game offerings, and promotional content.

You can control non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality and appearance of the acb65 platform. Continuing to use the platform without adjusting your cookie settings constitutes acceptance of our use of cookies as described above.

7. Data Retention

acb65 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods applicable to the main categories of data we hold are as follows: account and identity data is retained for the duration of your account plus a minimum of five (5) years after account closure to comply with AML record-keeping requirements; transaction and financial data is retained for a minimum of five (5) years from the date of each transaction; technical and usage data is typically retained for no longer than twenty-four (24) months.

When personal data is no longer required to be retained, acb65 will securely delete or anonymise it in accordance with our internal data disposal procedures. If you request account deletion, we will process that request within a reasonable timeframe while retaining only the data that we are legally obligated to keep.

8. Data Security

acb65 takes the security of your personal data seriously and employs a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. Our security framework includes:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of passwords and sensitive financial data using industry-standard hashing algorithms.
• Access controls ensuring that only authorised personnel can access personal data, on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of our platform infrastructure.

Despite these measures, no method of data transmission or storage over the internet can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, acb65 will notify you without undue delay in accordance with applicable law.

9. Your Data Rights

As a user of the acb65 platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team in writing at [email protected]. We will respond to all valid requests within 30 days.

• Right of access: you may request a copy of all personal data we hold about you, free of charge, in a commonly used electronic format.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct it without undue delay.
• Right to erasure: in certain circumstances you may request that we delete your personal data. Note that we may be required by law to retain certain data even after an erasure request.
• Right to restriction: you may ask us to restrict the processing of your personal data in certain circumstances, such as while we are verifying the accuracy of data you have disputed.
• Right to data portability: where processing is based on your consent or a contract, you may request that we provide your personal data to you or to a third party in a structured, machine-readable format.
• Right to object: you may object at any time to our processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests where you believe your rights override those interests.

We will not charge a fee for handling your data rights requests in normal circumstances. If a request is manifestly unfounded or excessive, we reserve the right to either charge a reasonable administrative fee or decline the request, with explanation.

10. Children's Privacy

The acb65 platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered on the acb65 platform without your knowledge, please contact us immediately at [email protected] so that we can take appropriate action, including immediate account closure and deletion of all associated data.

11. Third-Party Links

The acb65 platform may contain links to third-party websites or services for informational or promotional purposes. acb65 is not responsible for the privacy practices or content of those third-party sites. We strongly encourage you to review the privacy policy of any third-party website you visit. The inclusion of a link to a third-party site on our platform does not constitute an endorsement of that site or its privacy practices.

12. Changes to This Privacy Policy

acb65 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Your continued use of the acb65 platform after any updated Privacy Policy has been posted constitutes your acceptance of the changes. If you do not agree with any changes to this policy, you must stop using the platform and may request account closure by contacting our support team.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way acb65 handles your personal data, please contact our dedicated privacy support team. We are committed to resolving all privacy-related enquiries promptly and transparently.

Email: [email protected] (plain text only — not a clickable link). Our support team is available 7 days a week, Bangladesh Standard Time (BST, UTC+6).